Shipping policy

We aim to ship within the dispatch times stated on the website, any impact from National holidays and strikes are out of our control.

Shipping Policy

UK Shipping

  • Standard UK delivery: 3-5 working days
  • Express UK delivery: 1-2 working days (if available)
  • Free UK shipping on orders over £60 (set your threshold)
  • Shipping costs calculated at checkout based on location and weight

Processing Time

  • Orders are processed within 1-2 business days
  • Orders placed on weekends/holidays and after 4pm are processed next business day
  • You will receive tracking information once your order ships

Delivery Areas

  • We deliver throughout the UK (England, Scotland, Wales, Northern Ireland)
  • Some remote areas may have extended delivery times
  • PO Box deliveries available

International Shipping

  •  We ship to the UK and some international countries including USA
  • International customers responsible for customs duties and taxes

Delivery Issues

  • Contact gb@glitterbags.co.uk if your order doesn't arrive within expected timeframe
  • We are not responsible for delays caused by Royal Mail or courier services
  • Replacement or refund available for lost packages

Special Instructions

  • Ensure someone is available to receive delivery
  • Safe place delivery available upon request
  • Signature may be required for high-value items

Contact For shipping enquiries:

  • Email: gb@glitterbags.co.uk
  • Business: Glitterbags, Leicestershire, UK